ZiD VOX is easy to use and provides great features, and saves you money. This reference guide will help you get started once you have installed your ZiD VOX telephone adapter and are ready to use the service.

Basic Phone Functions

Use your phone, speakerphone, or headset just like you always have in order to make, answer, or end a call. For Canadian local calls, dial the full 10-digit telephone number. For long distance calls dial 1+ the 10-digit phone number for North America. For International call Dial 011 plus the country code and then the phone number.

ZiD VOX Portal

ZiD VOX Portal is located at http://portal.zidvox.com.You can use it to configure features, listen to voicemail, record greetings, access and update your 911 information. Login information is included in the welcome letter.

Listening to Voicemail.

Voicemail is standard with all ZiD VOX packages. If you have a voicemail message, you hear a stutter dial tone (your message indicator will also be lit on your telephone, if applicable). To access the message, dial 5000. When prompted, enter your pin number provided in your welcome letter. To remotely access your voicemail, dial your telephone number, when the greeting begins, dial 5001. You can also listen to your voicemail from your PC via the ZiD VOX portal.

ZiD VOX Mobility

Your ZiD VOX phone can be used anywhere you have a broadband Internet connection, universal power supply and compatible telephone cabling (RJ-11). Remember if you move your telephone adapter, even temporarily, you must change your address on record for 911 emergency services.

ZiD VOX customer support 1-877-659-6505 x 237 or 611 from your ZiD VOX phone.